We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how Manyweathers Chiropractic Clinic, (“the Company”, “us”, “we”, or “our”) process any personal data we collect from you or that you provide to us through our website www.m-chiro.co.uk. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site.

We use your data to provide and improve our site. By using the site, you agree to the collection and use of information in accordance with this policy. 

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us

You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include but is not limited to your name, address, e-mail address and phone number.

For clients who work with the company, we may also collect further, voluntary information to enable us to provide our service in an optimized manner.

Manyweathers Chiropractic Clinic collect personal and sensitive data as an essential part of the patient care process. We are required to collect and evaluate this data as part of our statutory duties under the Chiropractors Act 1994 and by our regulator, the General Chiropractic Council. We are required to maintain patient records for a minimum of 7 years following the last occasion on which treatment was given. In the case of treatment to minors, record cards are kept for at least 7 years after they reach the age of majority (18). Your data will not be shared with anyone externally to the clinic without your express permission. Within the clinic only clinicians have legitimate access to your data to fulfil their roles within the clinic and will use email, telephone and telehealth(video) contact details to communicate with you accordingly.

Manyweathers Chiropractic Clinic is registered with the Information Commissioners Office. Lesley Manyweathers is the Data Controller, Registration Number ZA407366 she can be contacted via email on: [email protected].

All data is kept following strict guidelines set out by ICO. You have the right to access the data held on you, to request rectification of errors, or to request erasure of data (subject to our statutory 7 year retention period). You may request copies of your records if you wish. You have the right to complain about how your data is being used. Should you wish to do so please contact the Data Controller in the first instance.

Information our website automatically collects about you.

With regard to each of your visits to our website we may automatically collect information including the following:

technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform; information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

We use the information in the following ways:

To provide you with information and/or services that you request from us.

To administer our site including troubleshooting and statistical purposes.

To improve our site to ensure that content is presented in the most effective manner for you and for your computer.

For security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party hosting provider (Funnel Sketchers) to facilitate the running and management of this website.

We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

The transmission of information via the internet unfortunately, is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

Our site may, from time to time, contain links to and from third party websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to us at our email address listed above. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, please contact the Data Controller.  If your complaint is not dealt with satisfactorily, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

We may change or add to this privacy notice, any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Your privacy is very important to us.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be submitted via email to [email protected].

You may also send a letter to:

Lesley Manyweathers, Manyweathers Chiropractic Clinic, Burgoine Business Centre, 117 Clophill Road, Maulden, Bedfordshire MK45 4AB

Last updated: September 2025